Enterprise Lean is a coordinated state government program directed through the Department of Administration. The Enterprise Lean Program is an ambitious effort to reform and reshape state government operations into those that are nimble embrace change and continuously improve. In addition the Governor has set forth several specific objectives for the Enterprise Lean effort. They are: 1. Creating â€œone stop shopâ€ opportunities for easier access to government services; 2. Increasing secure and effective electronic delivery of government services; 3. Streamlining common functions and activities; 4. Saving money through more efficient and effective service delivery. The programs focus is to improve organizational performance through Lean thinking concepts tools and methods. You are tasked to lead this effort. You find several examples of waste in state government and you proceed to categorize them as follows: Types of Waste Examples Defects Incorrect data entry Overproduction Preparing extra report; reports not acted upon; multiple copies in data storage Transportation Extra Steps in processes â€“ distances traveled Movement Extra steps; extra data entry Waiting Processing monthly or in batches Over processing Extra sign-offs and hand-offs of work Inventory Transactions not processed Underutilized Resources People doing unchallenging work Using this scenario please answer the following questions in about 500 – 800 words.
1. What are three (3) Lean leadership challenges faced by you as the Lean Enterprise Program leader? List and describe each one.
2. How would you overcome each of these challenges? What would you do? Describe your method(s).
3. (A) Select two of the types of waste from the list. What Lean tools (i.e. Kaizen events 5S Kanban) would you deploy to address the wastes you have selected?
(B) Explain why you selected the particular tool.
(C) Describe how you might engage the employees in understanding the use and importance of the tool.
This criterion is linked to a Learning OutcomeDescription of ChallengesA thorough description of three (3) Lean leadership challenges were presented. Excellent Good Fair Poor Very Poor No Marks 20 pts This criterion is linked to a Learning OutcomeOvercoming ChallengesA well-articulated discussion was provided describing how each of the challenges would be overcome. This included the steps to be taken and a description of the method(s) to be used. Excellent Good Fair Poor Very Poor No Marks 20 pts This criterion is linked to a Learning OutcomeWasteTwo of the types of waste from the list provided were selected and described. A clear explanation was provided about which of the Lean tools (i.e. Kaizen events 5S Kanban) would be deployed to address the wastes selected. In addition a logical explanation was provided regarding why the particular tool was selected. Excellent Good Fair Poor Very Poor No Marks 20 pts This criterion is linked to a Learning OutcomeEmployee EngagementA comprehensive description was provided regarding how the employees would be engaged in understanding the use and importance of the tool. Excellent Good Fair Poor Very Poor No Marks 20 pts This criterion is linked to a Learning OutcomeSpelling/Grammar/PunctuationThe text is grammatically correct and there are no spelling or punctuation errors. Excellent Good Fair Poor Very Poor No Marks 20 pts Total Points: 100 Requirements: Each answer 500-800 words
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