DecisionMatrix_J.Moore.xlsx

Sheet1

Possible Technology Solutions: Technological Requirement 1: Integrate online shopping Technological Requirement 2: Manage inventory and shipping Technological Requirement 3: Provide status checking and online payment processing Technological Requirement 4: Facilitate collaboration internally and externally (with staff and customers) Technological Requirement 5: Manage customer contacts Technological Requirement 6: Provide reporting Technological Requirement 7: Manage the current brick-and-mortar processes (sales, payments, inventory, and customer contact) Overall benefits of this technology to the company

Wireless, mobile computing, and mobile commerce yes yes yes yes yes yes yes The overall benefits ensure seamless collaborative efforts from every stakeholder be it the customer, staff, and senior management. Ensures proper management practices by staff especially on customers information such as contacts and provision of annual and quartely reports. This allows the organization to leverage on the existing business model and processes to ensure seamless operations and processes.

Social computing yes yes yes yes Allows organizations to create traffic on social media platforms and sell their products to determined ers and sellers across the globe. Allows businesses to post their products online with detailed specifications and provide the status and offer suitable payment methods. Also allows customer reviews to help enhance the business online presence.