1. What is the responsibility of the corporation as a moral agent? 2. Why should organizations implement an effective ethics program? What do strong ethics programs include? 3. What are the two types of organizational control systems that can be used to create predictability in employee behavior? 4. What is the difference between a code of conduct, a code of ethics and a statement of values? 5. What is an ethics officer? What role does training and communication play in developing an effective ethics program ? CHAPTER 9: 6. Describe the three types of controls that are involved with implementing and managing an ethics program. 7. What is an ethics audit? 8. What is a social audit? 9. What are the steps in the auditing process? 10. What are the benefits of ethical auditing? Business Ethics: Ethical Decision Making & Cases Ferrell, O. C.; Fraedrich, John; Ferrell Requirements: 1-2 pages
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