EvidenceBasedLiteratureEvaluationAssignment-2.docx

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Evidence Based Literature Evaluation Assignment

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Evidence Based Literature Evaluation Assignment

The application of Evidence based practice to clinical practice and settings have proven to be effective. In recent years, many hospitals and clinics have shifted their focus to provision of services that satisfy patients’ needs, more so within the emergency department. According to Asamrew et al. (2020), a high level of patient satisfaction for the clients in the emergency department (ED) is vital, especially at this time when the healthcare system is shifting towards patient-centered care. Also, the use of RTLS in the hospital’s ED, compared to manually-entered status updates to tract patients, help decrease the rate of LWBT and to raise revenue collection within 6 months, for ED patients with decreasing satisfaction levels with the provided healthcare services. This paper discusses the selection of various literatures and how similar or different they are in addressing the issue of patient care within the emergency department. Also, it discusses how the use of RTLS within the hospital setting help increase patients satisfaction.
The selection of the eight pieces of literature discussed herein were based on various factors.First,how well they addressed their research questions, the settings for each research undertaken ,the methods used in relation to the stated topic in discussion.Secondly,the analysis done in each and the key findings provided. The pieces of literature chosen for the research paper had conclusive findings and used viable research methods and designs. Another key consideration for selection of the pieces of literature was the year of pblication.Given the nature of change within the clinical setting, it was imperative to select only those pieces of literature that were published in the last 5 years.
The first article selected for the research paper was Level of Patient Satisfaction with Inpatient Services and Its Determinants: A Study of a Specialized Hospital in Ethiopia. (2020) by Asamrew, Endris, & Tadesse.The authors main focus of the study was to measure the level of patient satisfaction and its determinants among participants in Ethiopia.They used a quantitative research method within a hospital.They used viable research tools and methods with the desire to undestand the needs and demands of what patients needed and their suitablity levels.Besides,they wanted to understand patient satisfaction through various inpatient services that can lead to measurement of care quality. They noted that increased engagements with the healthcare provider can shape perceptions impacting satisfaction. This relates to the topic of understanding patient satisfaction with service provision within the emergency department. Moreover, the article offers evidence on the need to establish variables as predictors to patient satisfaction.
The second article selected was The Effect Of Emergency Department Delays On 30-Day Mortality in Central Norway. (2019) by Asheim et al.The authors main aim of the study was to assess whether prolonged length of stay in ED was associated with risk of death. They used an experimental design for the study and was out of the hospital setting. They analyzed patients arriving and been admitted in hospitals emergency units. They noted that expectations of staying longer in the hospital after admission impacts their satisfaction and confidence depending on the length of hospitalization. The article supports the capstone project by articulating how quality care can influence satisfaction reducing risk of death.
The third article selected was The Rise of the Healthcare Chief Experience Officer. Vocera’s Experience Innovation Network. (2016) by Boehm & Petty. The authors focused on human experience with healthcare provision and whether the same supports one’s healing potential. Their main aim of study was to examine whether the chief experience officer can enable humanized care delivery. They adopted the mixed research method to understand leaders experience with their bid to achieve quality and high safety for their patients. Their main analysis was based on experience improvement through patient and family involvement in care, staff support, and support technologies enabling satisfaction. They found out that building a sense of community and satisfaction of all shareholders considers the experiences created. Patient care strategies are highly facilitated by humanized care leadership strategies enabling healing and satisfaction. The two prolific authors noted that accepting advanced technology in hardwiring humanity would offer seamless patient journeys across the care continuum. This article is pertinent to the project because it offers evidence-based practice on experience and technology incorporation to facilitate patient satisfaction.
The fourth article selected was Patient Satisfaction and HCAHPS: What It Means for Providers(2016) published by the Health organization. Through an experimental study design, the article explored hospital quality and patient satisfaction through 27 questions to patients’ recent stay in hospital. The article used the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey to collect data. The article found out that social rapport built creates both trust and satisfaction to the parties. However, providers should consider authentic engagement for deeper connections. This has regards to reduced computer usage. The article is important because it offers key insights on the efficiency provider-patient engagement structure for satisfaction.
The fifth article selected was Influencing Satisfaction With Emergency Department Medical Service: Patients’And Their Companions’Perspectives. (2017) by Son & Yom. Son & Yom designed their research around consumer satisfaction and how it acts as a key measuring indicator on the improvement of service quality among patients. The article focused on examining the individual determinants that influence satisfaction with services at the ED and compare factors that influence satisfaction compared with their companions. The research is well detailed and articulated to encompass key components and aspects of consumer satisfaction. As such, the authors adopted the use of the regression analysis, where the results depicted predictors of satisfaction in the ED for patients and companions. The Core domains used in satisfaction entailed age, gender, and employment of the patient. The article offers article offers pertinent information on patient satisfaction determinants across ED settings.
The sixth article selected was Documenting The Pre-Implementation Phase For A Multi-Site Translational Research Project To Test A New Model Emergency Department-Based Mental Health Nursing Care. (2019)by Wand et al.The article focused on implementing and evaluating different innovative models that mental health nurses can use in providing care within South wales. They used the mixed method for their research. Their main finding was that adopting and implementing new models of care can reduce frustrations and improve patient satisfaction. This would impact staff willingness to support change and corporate in the implementation of innovative practice models. This article is important for my project because it offers viable solutions to the existing issue of patient satisfaction within emergency units in hospitals. It educates on how innovative changes can be useful in the ED.
The seventh article selected was The Role Of Patient Perception Of Crowding In The Determination Of Real-Time Patient Satisfaction At Emergency Department (2017)by Wang et al.The article evaluates the associations between real-time patient satisfaction and ED crowding as determined by patient perception and crowding estimation tool score in a high-volume ED.The researchers used a National emergency department overcrowding scale (NEDOCS) and Severely overcrowded not overcrowded Estimation tool (SONET) to assess how overcrowding affects patients satisfaction. They found out that higher degrees of crowding and overcrowding at the ED during patient admission lowered patient satisfaction levels. This article is important because it emphasizes on the efficiency of patient satisfaction from reduced ED crowding.
The last article selected was Patient Satisfaction With The Healthcare System: Assessing The Impact Of Socio-Economic And Healthcare Provision Factors. (2016)by Xesfingi & Vozikis.The two authors sought to assess the degree of patient satisfaction and study the relationship between patient satisfaction of health system and set of socio-economic and healthcare provision indicators. Using descriptive analysis, the authors found out that patient satisfaction levels and healthcare provision indicators have a strong association in the ED. In addition, socio-economic aspects shape patient satisfaction levels.
In summation, all the selected articles met the criteria for selection because they were within the stated year of publication, they were all focused on patient satisfaction and how best to enhance it.The main difference between the articles was their design of study, methods of study, analysis and findings.Whereas some of the articles used experimental methods of study, others adopted quantitative,qualuitative and descriptive analysis.However,they all offer key insights on how best patient satisfaction can be enhanced and improved within the clinical setting. There were no clear gaps in regards to the topic of satisfaction from the eight articles selected.
Key research gaps identified included the lack of enough literature on how patient satisfaction can be used to shape healthcare practice. The doctor, patient, and organization are important factors in service excellence. Most of the studies focused on the patient and forgot the other pertinent parts of the healthcare system and organization.

References

Asamrew, N., Endris, A. A., & Tadesse, M. (2020). Level of Patient Satisfaction with Inpatient Services and Its Determinants: A Study of a Specialized Hospital in Ethiopia. Journal of Environmental and Public Health, 2020.
Asheim, A., Nilsen, S. M., Carlsen, F., Næss-Pleym, L. E., Uleberg, O., Dale, J., … & Bjørngaard, J. H. (2019). The effect of emergency department delays on 30-day mortality in Central Norway. European Journal of Emergency Medicine, 26(6), 446-452.
Boehm, L., & Petty, K. (2016). The Rise of the Healthcare Chief Experience Officer.
Heath, S. (2018). Patient satisfaction and HCAHPS: What it means for providers. Retrieved 6/22/2021 from https://patientengagementhit. com/features/patientsatisfaction-and-hcahps-what-it-means-for-providers
Son, H., & Yom, Y. H. (2017). Factors influencing satisfaction with emergency department medical service: Patients’ and their companions’ perspectives. Japan Journal of Nursing Science, 14(1), 27-37.
Wand, T., Crawford, C., Bell, N., Murphy, M., White, K., & Wood, E. (2019). Documenting the pre-implementation phase for a multi-site translational research project to test a new model Emergency Department-based mental health nursing care. International emergency nursing, 45, 10-16.
Wang, H., Kline, J. A., Jackson, B. E., Robinson, R. D., Sullivan, M., Holmes, M., … & Zenarosa, N. R. (2017). The role of patient perception of crowding in the determination of real-time patient satisfaction at Emergency Department. International Journal for Quality in Health Care, 29(5), 722-727.

Xesfingi, S., & Vozikis, A. (2016). Patient satisfaction with the healthcare system: Assessing the impact of socio-economic and healthcare provision factors. BMC health services research, 16(1), 1-7.

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Evidence Based Literature Evaluation Assignment

Student’s Name

Institutional affiliation

Course code

Date

1

Evidence Based Literature Evaluation Assignment

Student’s Name
Institutional affiliation
Course code
Date