Competency Describe different quality methods within healthcare. Course Scenario Chaparral Regional Hospital is a small urban hospital of approximately 60 beds and offers the following: Recently the CEO has been hearing complaints from both patients and staff varying from long wait times to rude physicians. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and to satisfactorily resolve them. Instructions The CEO has received some resistance from the Board on undertaking a QI program. She has asked you to develop a set of talking points on the pros and cons of common measurement techniques used in healthcare that she can use the next time she runs into a Board member. Talking points are used to quickly explain something by condensing it into a compelling but easily digestible list. If the goal is to increase support for a QI program the talking points must provide the ideas she needs to convey in order to achieve the goal. Your talking points should be submitted in a Word document. Your talking points should include the pros and cons of implementing a QI program. Upon completion of your talking points please prepare a PowerPoint presentation (or other shareable Webware/software you prefer) with narration where you will explain each talking point to the CEO so they clearly understand and can answer questions from the Board. APA formatting for the talking points and proper grammar punctuation and form are required. Your audio presentation should include an introduction a concise discussion of each slide and a conclusion. Make sure to use audience-specific language and tone in your PowerPoint. Remember you would be presenting this to the CEO of your facility. The presentation will be assessed on your overall knowledge of the content clarity of your voice pronunciation of words organization of your presentation proper recording of your presentation overall aesthetics and professionalism and general clarity of your presentation. Your presentation should be 10 minutes or less. Make sure to address the following: Save both your paper and PowerPoint presentation to a folder on your computer. Then zip or compress your folder. Upload the zipped folder (with both the paper and PowerPoint) to the assignment drop box. Requirements: whatever the rubric is | .ppt file Emergency room services Intensive care Surgical care Obstetrics Diagnostic services Some rehabilitation therapies Inpatient pharmacy services Geriatric services Consumer physician referral services Length of PowerPoint is secondary to the quality of the presentation as a whole. Highlight specific pros and cons of QI programs. Use the Notes area on each slide as needed to expand on the key points. You may use a free screen capture site such as Screencast-O-Matic to record a video of your presentation. Screencast-O-Matic is a site and program that can perform screen desk and audio capture up to 15 minutes for free and can be utilized on a Windows or Mac computer. (Note: You can use a similar program if you prefer. Screencast-O-Matic is just one suggestion). Make sure that both your voice and the PowerPoint slides are captured on the video. Include a link to the location of your live video on the last slide of your PowerPoint presentation. Make sure to use audience specific language and tone in your PowerPoint. Remember you would be presenting this to the management team at your location. Length of PowerPoint is secondary to the quality of the presentation as a whole.Highlight specific pros and cons of QI programs.Use the Notes area on each slide as needed to expand on the key points.You may use a free screen capture site such as Screencast-O-Matic to record a video of your presentation. Screencast-O-Matic is a site and program that can perform screen desk and audio capture up to 15 minutes for free and can be utilized on a Windows or Mac computer. (Note: You can use a similar program if you prefer. Screencast-O-Matic is just one suggestion). Make sure that both your voice and the PowerPoint slides are captured on the video.
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