Assume you are the manager and you must choose a strategy to
intervene in a conflict situation described below. Describe the strategy
you would use to address this conflict. Consider strategies to reducing
conflict including: physical separation, use of rules and regulations,
limiting intergroup interaction, use of integrators, confrontation and
negotiation, third-party consultation, rotation of members, identification
of interdependent tasks, use of intergroup training. Which approach,
or approaches might you try and why.
Scenario:
Three complaints have filtered upward to you from long- term
employees concerning a newly hired individual. This person has a
pierced nose and a visible tattoo. The work performance of the
individual is adequate and the person does not have to see
customers; however, the employees who have complained allege that
the professional appearance of the office area has been
compromised.
no less than 200 words.
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