Resume.docx

Last Name 1
Last Name 6
Mohammed Saadi Abdulhamza Alshammari
Address: 523 Norwood Circle E, Arlington, TX, 76013
Email:[email protected]
Phone#4695409658
Authorized to work in the US for any employer

Work Experience

Security Dispatcher: MEDICAL CITY DALLAS – Dallas, TX
November 2017 to May 20, 2020
Security dispatch and security officer

Security Dispatcher: Texas Health Resources Harris Methodist Hospital Downtown Fort Worth, TX

July 21, 2020 to Present

DOB: 12/07/1990
Gender: Male
Marital Status: Married

Education

Dallas College – Associate of science

Skills

Skills
Excellent customer service skills. Good verbal and written communication skills, evidenced by demeanor and previous training. Basic computer skills with MS Office and knowledge of a CAD system software. Must be able to give accurate geographical directions and maintain a positive attitude when giving details. Must be able to communicate calmly and speak clearly. Must be able to handle stress and have working knowledge of the keyboard. Knowledge of CAD system software is a must as well as basic computer skills. Must be flexible with schedule, be available to take on-call and work any shift: days, nights, or weekends is also a must.

Responsibilities

· Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and security services, information, and after-hours calls for departments.
· Question callers to determine their locations, and the nature of their problems to determine type of response needed.
· Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
· Record details of calls, dispatches, and messages.
· Search files, databases or reference materials to obtain needed information.
· Enter information into databases or software programs.
· Monitor alarm systems to detect emergencies such as fires and illegal entry into establishments.
· Monitor and operate security video system to observe and detect potential issues
· Maintain access to, and security of, highly sensitive materials.
· Relay information and messages to and from emergency sites, and to all other individuals or groups requiring notification.
· Monitor equipment operation to ensure proper functioning.
· Adjust office equipment to ensure proper operation.
· Report maintenance or equipment problems to appropriate personnel.

PBX Operator coordinates the hospital switchboard, handling incoming, outgoing, and internal telephone calls. primary person responsible for monitoring all alarm indicators and disseminating information in the event of internal emergencies such as, fires, and emergency alarms. Also responsible for performing overhead pages, paging medical alerts, calling outside 911 and coordinating with them. • Security dispatcher at Medical City Dallas Hospital. Dispatch and scheduled workers to certain locations depending on the requests of the client. Record and maintain files on expenses, services, inventory, charges, customer requests and other dispatch information. Advise personnel regarding traffic problems, accidents and other hazards. Prepare daily run and work schedules. Utilize 250+ cameras to oversee workers and crews within specified locations. Prepare incident reports, obtain written or oral statements, and assist local police agencies during investigations or emergencies. Control and enforce vehicular and pedestrian traffic patterns in the Medical Center as assigned. Customer service of tenants and guests. Interventions of guests and or tenants when violating lease policies of tenants to include banning from property or violation reports completed, when violations are severe. Document all activity in daily log while making notifications to superiors regarding escalated

Situations. Ensure all personnel understand how to properly document all security activity. Send emails to leadership with overall outcomes of security situations. Monitor three radio frequencies for dispatch information while conducting security dispatch duties. • Security officer writing reports, observes, protect staff, patients, and visitors to ensure that all hospital property is secure. Patrol the buildings and its grounds, monitor all activity in and out of the hospital, and endeavor to prevent vandalism, theft, fire, and disturbances within the facility. Frequently report to the manager or other security personnel about what I have observed on my rounds. Be on the lookout for all sorts of issues at the hospital, including maintenance issues, which may compromise people’s safety or the integrity of the building. • I have experience in training Iraqi army soldiers on how to use ITT radios and installing, programing them. Giving classes on using battlefield tactical operations (defense and offence plans). • computing skills using all MS office programs and open office software and experienced in using internet and all familiar windows programs. • worked as instructor in medical training courses and medical evacuation plans. • I trained more than 25 Iraqi army battalions for both the 8th and the 10th divisions how to use and utilize the m4- m16- rpk-ak47-50 caliber machine gun and m113 armored personnel carrier. I used to give safety brief to the soldiers at the ranges. • worked as screener and biometric scanner and monitoring badges validity at the US embassy in Baghdad and the general consulate in Basra • worked as interpreter and cultural advisor for the BPC team at ALASAD air base in the following training courses: individual weapons training, crew-served weapons training, counter-improvised explosive device training, live fire training, explosive ordinance disposal, medic training, interpreting key leaders meetings at the 7th division operations conference room. • also worked as linguist with the US military (marines – navy – army- MP- special forces- and coalition forces) • I have level 4 degree in English according to the DOS standards and provide a high performance in both Arabic and English translation and interpreting during military courses according to the traditional and cultural standers. • Days available to work: all days • Eligibility to work in the country: yes Training certifications: CPR, Sama, Nuclear transport, Helistop and Helipad safety, security operations center dispatch, Radios, Pbx operator, first aid -ak47-m4-m16-rpk-50cal mg-m113 APC- safety – range safety, interpreters’, screeners training in the US embassy in Baghdad and another one in the US general consulate in Basra.