Working with marketing research data

The purpose of this assignment is to practice working with marketing research data searching for patterns in the numbers that might lead you to a new understanding about consumers their behaviors or their preferences. Download the McSandwich Excel spreadsheet that lists the responses given by 50 customers of the fast food restaurant. The customers were asked questions about the food (quality & variety) service (friendly fast & competent) pricing the overall experience (recommend to a friend general satisfaction) and some personal information (gender frequency of dining there and how close to the restaurant they lived). In this assignment you will complete the following steps: Points Possible: 30 10 points = correct data sorting and calculations 15 points = appropriate analysis and applied judgment in conclusions and recommendations 5 points = utilization of Level 2 writing guidelines Requirements: 2 pages | .doc file Sort the responses by gender (0 = male 1 = female) and use the “Average” function to determine if males and females had different opinions about the restaurant’s food service pricing and overall experience. Sort the responses again this time by usage (0 = infrequent diner 1 = frequent diner).Once again use the “Average” function to determine if frequent diners and infrequent diners had different opinions about the restaurant’s food service pricing and overall experience. Sort the responses one last time this time by home location (1 = less than a mile from the restaurant 2 = 1-5 miles from the restaurant 3 = more than 5 miles from the restaurant).Again use the “Average” function to determine if nearby and more distant consumers had different opinions about the restaurant’s food service pricing and overall experience. In a 2 page document summarize your conclusions from the three different ways you examined the data. Please include the specific numeric data that led you to those conclusions. Then describe at least 3 recommended marketing actions for McSandwich based on those conclusions.

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